When we refund client payment.
- If the client done more payment to us what we commit, then we refund the client money (Employe have to inform management refund@yourdoorstep.co or put a message in refund group )
- If we are unable to do client work. it is our out scope.
- If the file is rejected due to us in a government office. Due to our mistake (If file is rejected more than twice, in that case, the client can ask refund )
When we do not refund client payment.
- If the client file is rejected due to client mistake and due uncomplete document of client
- For Re-date we charge 200 to 500 extra to the client.
Note :- We Charge 10 TO 15% service and file handling charge while we refund